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How Marissa’s Is Adapting and Growing

Posted on May 11 2020

How Marissa’s Is Adapting and Growing
The last few months have been a whirlwind of uncertainty and change. Marissa’s Books has adapted and focused on using this opportunity to grow. As we closed our brick and mortar, revamped, and finally reopened our Millcreek location with modified hours last week, we’ve been impressed by the outpouring of support we’ve received from the community and have learned a great deal.

Here are ways we’re helping customers stay educated and entertained at home, get bargain books safely, and share our story in the midst of the crisis. Here are more details about the new services we offer and how we’ve changed to meet the times.

Marissa’s website updates

Because we had such a devoted group of repeat customers and our in-store atmosphere is a big part of why people love Marissa’s, in the past we’d focused on the in-store customer experience and inventory. As the store closed for the health of customers, we gave our website a mini-makeover and added more book titles and collections. Now, we’re adding more titles to the website every day. If you don’t find a book you’re looking for, keep checking back! We plan to put thousands of books on the site in the coming weeks. You can sign up for minimal updates and discounts here.

Curbside pickup

We are now offering curbside pickup for free to our local customers. This is a good option for those who don’t want to shop in-store, but also don’t want to pay for shipping because they live close.

Use the code LOCALPICKUP during online checkout to select this option. Your order will be available at 3302 S. 900 E. the next business day between 12:00 pm and 2:00 pm.

In-store options and information

For the safety of customers, the brick and mortar store is now operating with modified business hours, Monday-Saturday, 11:00 am to 4:00 pm. We thoroughly disinfect the store before open and after close. We are limiting the number of people in the store and providing hand sanitizer/gloves to our patrons. We recommend bringing a mask and spending no longer than 45 minutes shopping.

Getting our story to the public

During the closure, local news outlets reached out to us to share our story. You can learn more about the history of Marissa’s, what we’re doing now, and what the future holds by watching our segment on Daily Living, which aired on KUTV last week.

Again, we would like to sincerely thank all of our loyal customers and all the new patrons we’ve gained in the past couple months. We appreciate you supporting Marissa’s.